Booking Terms & Cancellation Policy
Check-in / Check-out
- Check-in: from 15:00
- Check-out: until 12:00 Early check-in or late check-out may be possible upon availability and prior agreement.
Deposit & Payment
- Non Refundable Payment Policy
Full prepayment is required at the time of booking. - Basic Online Payment Policy
A prepayment of 50% of the total accommodation cost is required at the time of booking. The remaining balance of the reservation is due on the day the free cancellation period ends. - Direct Payment Policy
A prepayment of 30% of the total accommodation cost is required at the time of booking. The remaining balance of the reservation is due upon arrival.
Accepted payment methods:
- Cash
- Credit / Debit Card
- Bank Transfer
Cancellations & Refunds
- Non Refundable Cancellation Policy
If the booking is cancelled, the cancellation fee will be 100% of the total accommodation cost. - Basic Cancellation Policy - High Season
If the booking is cancelled within 7 days before arrival, the cancellation fee will be 100% of the total accommodation cost. - Basic Cancellation Policy - Low Season
If the booking is cancelled after the free cancellation period ends, the cancellation fee will be 50% of the total accommodation cost.
If the booking is cancelled at the last minute, the cancellation fee will be 100% of the total accommodation cost. - C2/C3 Cancellation Policy
If the booking is cancelled after the free cancellation period ends, the cancellation fee will be 100% of the total accommodation cost. - Force Majeure
In cases of force majeure (e.g., natural disasters or travel restrictions due to a pandemic), we offer full flexibility for cancellations or date changes